State Farm® Insurance Agent Betsy Thomas

"Jason’s customer service, professionalism, and knowledge made insuring our vehicles and rented home a painless and affordable experience."

"Can't say enough good things about these folks. They always go above and beyond to help us with questions or with making changes to our policies. Thank yall!"

"We received excellent, personalized, outstanding service from Mary! Mary provided exceptional services by making the entire process quick and easy. I recommend Mary to all of my family and friends for their insurance needs!"

"Betsy Thomas was Very friendly and responsive with quotes and the process went smoothly. Moved my car and house over to State Farm and saved $$$! I really like having a human agent who is local. I was surprised at how low the rates were. The price beats GEICO and Progressive! I’m very pleased."

"Great customer service! They stay on top of our insurance needs annually. We have our auto and renter's insurance through this office and the prices are great!"

"They were so helpful with my Medicare! I would highly recommend."

"Wonderful experience"

"Betsy was very very helpful me as a new customer I no she need a raise Betsy was. sweet and a caring person she talked to me an explain everything I needed to no thank you"

"Mary was great to work with. As a first time homebuyer, I appreciate her willingness and patience in answering my questions so I can make the best decisions for myself. She was prompt with her responses and I didn't have to wait very long for answers. I am very happy with the service I received."

"Very informative and personable contact which allowed for me to Not feel like I was being sold on a thing, Jason was great!"

"Betsy was amazing. Outstanding customer service."

"Christian was extremely helpful this morning. He was so kind and patient while I informed him of my accident. He was very knowledgeable and knew exactly how to process our information. Within a few minutes I was scheduled for repairs and a rented car co had contacted me. Thank you, Christian for helping me so efficiently."

"Hands down one of the worst insurance companies in Roanoke. Do yourself a favor and stay away from them. You will be happy you did."

"I love Statefarm! They are so sweet and respectful to talk with."

"The staff is friendly, knowledgeable, helpful and accommodating. I had a problem that was handled quickly and efficiently. I'm very pleased with this State Farm office."

"Great customer service very friendly and knowledgeable."

"I have been with this State Farm office since I turned 16 (before Betsy was there), as well as my parents. When Betsy took over, they are an excellent office. We even moved out of town, and she could still be our agent, so we kept her until we moved out of state. When we moved back to Virginia, we are using her again. The employees in her office are great, too. I have worked with Jason recently, and he promptly gets back to me and takes care of what we requested. Betsy herself has also reached out to me personally. She remembered us from before we had moved. I highly recommend this office, and will continue to use them as long as we live in Virginia! They really take care of their clients."

"Very friendly and knowledgeable. Help me aquire auto and rental."

"Mary is knowledgeable about insurance and efficient getting the information to us and information being correct. Thank you Mary..."

"Excellent. Mary was professional, knowledgeable and friendly. I’m so glad I chose Betsy Thomas as my AGENT. If you change to Betsy Thomas, you will be glad you did! Thank you, Mary for making my experience the best."

"Always most helpful !"

"Jason Hayley is so accommodating when you call with questions and responds quickly to questions. He takes the time to explain in layman’s terms so those of us who do not know insurance jargon can understand what he is talking about. I highly recommend this company."

"Amazing rates and coverage"

"I worked with Mary who was very knowledgeable, patient and helpful. She answered all my questions and set ip my coverage as requested."

"Quick, easy, with numerous options available with great rates."